The following privacy policy applies to all services provided by StandByte EOOD, Bulgaria, Sofia and the website www.cloudbalkan.com, all referred below as CloudBalkan.

This policy applies only for information collected by StandByte EOOD and the website www.cloudbalkan.com. Regarding this information StandByte EOOD acts as a data controller and applies the hereby policies to protect your data.

This policy does NOT apply to any information collected by any clients or third parties hosted on CloudBalkan servers. Regarding data hosted and stored on CloudBalkan services,  StandByte EOOD acts as a data processor. We can only guarantee that data os securely store and protected on the infrastructure level. Any data collection, processing and the protection of such information is entirely under the responsibility of the user.

What personal data we collect and why we collect it

User registration information,  Payment and Billing information

When a user registers for CloudBalkan services we collect the following required for our operation:

  • First name and last name
    • We need the individuals name for identification of the responsible person who is registering CloudBalkan services
  • Billing address
    • In order to process payments and process billing we need a full physical address of the company or individual who is registering CloudBalkan services
  • IP Address
    • We collect the source, public IP address of the machine used for registration and each payment in order to prevent fraudelent payment attempts or other violations.

We are required to collect this information, to prevent and eventually help the authorities in case of a missuse of our infrastructure, servers, networks and applications, or violation of any applicable agreement or law.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This website use Google analytics with IP anonymization to safely gather analytics information about the website visitors. We do not collect any Personally Identifiable Information for the purpose of analytics. Please refer to Google Analytics Privacy Policy for more information.

Who we share your data with

Any public information posted on the website www.cloudbalkan.com is publicly visible and may be indexed by search engines or third parties.

None of the information collected for users registration is ever published or shared with any third parties, except with legal authorities for the purpose of lawful requirement and for the needs of investigation and prosecution

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you have any question, requests or remarks regarding your privacy protection, please email us at privacy@cloudbalkan.com

Additional information

How we protect your data

All personal data collected by the website www.cloudbalkan.com is securely protected and stored.

What data breach procedures we have in place

Any eventual security and data breaches on the management infrastructre

What third parties we receive data from

At the moment we do not utilize any personal information from third parties.

What automated decision making and/or profiling we do with user data

At the moment we do not make any automated decision making and/or profiling we do with user data